I just shopped at Zappos.com for the first time ever. It has great search options and videos of lots of products so I can see what they look like on someone. It was (high-pitched sing-songing required in reading the following word) AAAWWWe-SSOOOMme! These are the boots I got (I pulled up my pants so you could see them):
Only trouble was that I got a half-size too big (based on reviewers recommendations, but it didn't work out for me). I immediately set about returning them only to discover the sale had ended and they had gone up in price. Super Sad!
So I called their customer loyalty team. (Did you know they are the number one employer of muppets in the world? ) I laid out the whole tragic situation. They said "No prob, groovy girl. We're sending your boots to you now with free next day shipping and we're making you a VIP customer so you'll always get free next day shipping."
HURRAY! I even double checked with one of their online live now chat muppets and she confirmed it too and told me how to get to the VIP website. I feel so awesome.



2 comments:
I HEART this!
Zappos is awesome. They don't sell the cheap fall apart in one season shoes that we prefer, but when we're thinking European brands, the box is at our door before we cancel the order. Great returns too. But what is even cooler than Zappos is YOU!
P.S.
Nice legs!
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